H&M Marketplace Integration

This page provides a step-by-step guide for integrating H&M Marketplace with your Neuro account. You’ll learn how to retrieve your H&M Marketplace API credentials, configure your store settings, and enable the sales channel to ensure seamless synchronisation of orders, stock levels, and fulfilment data.

Last updated About 2 months ago

What is H&M Home?

H&M Marketplace is the homeware arm of H&M, offering contemporary décor, textiles, and accessories across global markets. Sellers can present their catalogue, manage orders, and reach design-minded consumers through the H&M ecosystem.

Whether you’re launching on H&M Marketplace for the first time or expanding your multi-channel strategy, this guide will walk you through the essential setup to get your H&M Marketplace sales channel up and running within Neuro.

Obtaining Your API Credentials from H&M Home

To connect H&M Marketplace to Neuro, you’ll need the following credentials:

  • API URL

  • API Key

Note:

If you don’t yet have these details, log in to your H&M Marketplace seller portal or contact your account manager or onboarding representative.

How to Find Your API URL and API Key

  1. Log in to the H&M Marketplace seller portal.

  2. Navigate to Settings or Developer/API Access.

  3. Copy the base API URL provided for integrations.

  4. Generate or locate your API Key.

  5. Store these securely - they provide direct access to your marketplace data.

How to Generate Your API Key

  1. In the H&M Marketplace seller portal, click your username in the top-right corner.

  2. Go to User Settings > API Key.

  3. Click Generate to create a new API key for your account.

⚠️ Be sure to store this key securely - it provides direct access to your marketplace data.

Installing the H&M Home Sales Channel in Neuro

Follow these steps to install and configure H&M Marketplace as a sales channel in your Neuro account.

Step 1: Access the Stores Section

  • Log in to your Neuro account.

  • From the left-hand navigation, click Stores.

Step 2: Select or Create a Store

  • If a store already exists, click View Store.

  • If not, click + ADD to create a new store. Enter a store name and click the pencil (edit) icon to open its settings.

Step 3: Add H&M Marketplace as a Channel

  • In the Channels section of your store, click + ADD.

  • From the list of available channels, select H&M Marketplace.

Step 4: Enter Channel Details

  • Channel Name: Enter a recognisable name (e.g., “H&M Marketplace” or “H&M Marketplace UK”).

  • API URL: Paste the base API URL from your H&M Marketplace portal.

  • API Key: Paste the API key generated in your H&M Marketplace portal.

Step 5: Configure Additional Settings

You may configure optional settings depending on your integration needs:

  • Order Management

  • Stock Management

When complete, click Save in the bottom-right corner.

Step 6: Activate the Channel

  • After saving, you will return to the H&M Marketplace channel view.

  • Toggle the Is Active switch at the top of the screen to enable the integration.

Next Steps & Support

You’ve successfully integrated H&M Marketplace with your Neuro account. Orders, stock updates, and fulfilment data will now sync automatically, enabling smoother operations and timely dispatch.

If you need additional support: