Integrating Shopify with Neuro

This page provides step-by-step instructions for integrating Shopify with Neuro. By connecting your Shopify store, you’ll unlock seamless order synchronisation, real-time stock updates, and streamlined fulfilment, all from within the Neuro dashboard.

Last updated 2 months ago

What is Shopify?

Shopify is a leading eCommerce platform that enables businesses of all sizes to build, customise, and operate online storefronts. Known for its ease of use and extensive app ecosystem, Shopify supports everything from small independent sellers to major global brands. Integrating Shopify with Neuro allows you to automate order processing, maintain inventory accuracy, and centralise your operations across multiple channels and stores.

Step-by-Step Integration

Installing the Shopify Plugin

Follow the steps below to install and configure the Shopify plugin in your Neuro account.

Step 1: Access the Stores Section

  • Log in to your Neuro account.

  • In the left-hand navigation menu, click Stores.

  • To edit an existing store, click the edit (pencil) icon.

  • To create a new store, click + ADD, assign a name, and then click the edit icon to continue.

Step 2: Add the Shopify Plugin

  • Within the store, scroll to the Plugins section.

  • Click + ADD to begin installation.

  • A pop-up window will appear. From the list of available integrations, type or select Spotify, then click Install.

Step 3: Configure the Plugin

Enter the following information:

  • Plugin Name: Enter a descriptive name that will help you easily identify this integration within your Neuro account. For example, “Shopify UK Merch” or “Main Shopify Store”.

  • Hostname: Provide your Shopify store’s domain in the format:
    yourstore.myshopify.com replace yourstore with your actual Shopify store name (this can be found in your Shopify admin URL).

💡 Tip: The hostname is the unique web address used to connect your Shopify store to Neuro. It must match exactly as it appears in your Shopify settings.

  • Default Plugin Toggle: Enable this if you want Shopify to be the fallback option for orders.

  • Marketplace or Region: Select your relevant Shopify market (if applicable).

  • Configure any relevant options (e.g., Download Products, Auto Sync Stock, etc.).

  • Ensure all fields are filled in correctly for a successful connection.

Step 4: Connect Your Shopify Account

Once your plugin is configured:

  • Use the Copy Connect Link to send to a reseller, or

  • Click Connect to authenticate with your Spotify account.

  • You’ll be redirected to Shopify’s authentication portal to complete setup.

Step 5: Save and Activate

  • If this is your default plugin, toggle “Is Default” on.

  • Click Save in the bottom-right corner.

  • After saving, toggle the “Is Active” switch at the top of the plugin screen to finalise activation.

Default Plugin Note

The Default Plugin serves as the fallback destination for order routing when no specific plugin assignment rule exists. If you’re using multiple plugins, we recommend designating a default and setting clear assignment rules for accurate routing.

Activation Time

Please allow 3 to 5 minutes for the plugin to activate and complete its initial data synchronisation with Spotify.

Next Steps & Support

🎉 Congratulations! You’ve successfully connected Shopify to Neuro. You can now:

  • Automatically route merchandise orders related to your Shopify profile

  • Keep inventory levels synchronised

  • View and manage order statuses directly within your Neuro dashboard

For Further Support

  • Explore more in our Documentation.

  • Book a demo or speak to Sales.

  • Raise a Support Ticket or call our Support Team directly on +44 1377 455180.