Fressnapf Integration

This page provides a step-by-step guide for integrating Fressnapf with your Neuro account. You’ll learn how to retrieve your API credentials, configure your store settings, and activate the sales channel so orders, stock levels, and fulfilment data sync automatically and reliably.

Last updated About 7 hours ago

What is Fressnapf?

Fressnapf is Europe’s leading pet supplies retailer, offering a wide range of pet food, accessories, toys, grooming products, and health essentials for pets. Through its marketplace and supplier ecosystem, approved brands and manufacturers can reach millions of pet owners across Europe via Fressnapf’s online and omnichannel retail platforms.

Obtaining Your API Credentials from Fressnapf

To connect Fressnapf to Neuro, you’ll need the following API credentials:

  • API Key

  • API URL

Note:

If you don’t yet have these details, please log in to your Fressnapf seller account or contact your account manager or onboarding representative.

How to Find Your API URL

  1. Log in to the Marketplace seller portal.

  2. Navigate to the API / Integration Settings section.

  3. Copy the base API URL assigned to your seller account or environment.

How to Generate Your API Key

  1. In the seller portal, click your username in the top-right corner.

  2. Go to User Settings > API Key.

  3. Click Generate to create a new API key for your account.

⚠️ Be sure to store this key securely - it provides direct access to your marketplace data.

Installing the Fressnapf Sales Channel in Neuro

Follow the steps below to install and configure Fressnapf in your Neuro account.

Step 1: Access the Stores Section

  1. Log in to your Neuro account.

  2. From the left-hand navigation menu, click Stores.

Step 2: Select or Create a Store

  • If a store already exists, click View Store.

  • If not, click + ADD to create a new store.
    Enter a store name and then click the pencil icon to access the store settings.

Step 3: Add Fressnapf as a Channel

  1. In the Channels section, click + ADD.

  2. Select Fressnapf from the list of available channels.

Step 4: Enter Channel Details

Enter the required details:

  • Channel Name: For example, “Fressnapf EU”.

  • API URL: Paste the API URL from your supplier portal.

  • API Key: Enter the API key you generated earlier.

Step 5: Configure Additional Settings

Depending on your integration requirements, you may configure:

  • Order Management

  • Stock Management

  • Fulfilment & Delivery Updates

Click Save once complete.

Step 6: Activate the Channel

  1. After saving, you will return to the Fressnapf channel overview.

  2. Toggle Is Active at the top to activate the integration.

Next Steps & Support

You’ve successfully integrated Fressnapf with your Neuro account. Orders, stock updates, and fulfilment data will now sync automatically, enabling smoother operations and faster dispatch.

If you need additional support: